How to Get Support: If you face any issues with your orders or payments, please open a support ticket from your dashboard. Our team is available 24/7 to assist you.
Support Rules:
Ticket System: We only provide support via the Ticket System. Please do not message us on WhatsApp or personal social media for order issues unless it is urgent.
Response Time: Our team usually replies within 0-12 hours. Please be patient after opening a ticket.
One Ticket per Issue: Do not open multiple tickets for the same problem. This will only delay our response.
Behavior: Abusive language or spamming the ticket system will result in the permanent suspension of your account.
Order Cancellation: Once an order is placed, it cannot be cancelled unless the server fails to deliver.